If you are unable to keep your appointment, please make every effort to cancel it well in advance so that it may be offered to someone else. Non-attendance and cancellations at short notice without a valid reason deprive other patients of our services.
Appointments are often wasted as people do not attend. These appointments could have been used by other patients.
The first time a patient fails to attend or cancels with short notice we will send a letter or e-mail reminding them that in future they must cancel appointments at least 24 hours prior if they are unable to attend.
After one failed to attend letters or e-mails we will advise you that we will no longer be able to book further appointments without a deposit or full prior payment to secure the appointment.
To avoid being sent a failed to attend letter, please ensure that you cancel your appointment a minimum of 24 hours before the appointment time. Anything cancelled after this time could count as a failed appointment.
Just £18/month gets you:
✓ 10% off many treatments ✓ All your routine examinations and hygienist visits* included ✓ £10 discount on an initial consultation ✓ Worldwide Dental Emergency Assistance
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